Welcome to Gentle Jeans! Before placing an order, please take a moment to review the
following terms and conditions. These terms may be updated periodically, and it is your
responsibility to stay informed by reviewing them regularly.
Pricing Policy
All prices listed on our website are in Bangladeshi Taka (BDT). In the case of any pricing
discrepancies due to system errors, we reserve the right to cancel any order at our discretion.
Please note that prices may be updated under certain conditions. Once you place an order, the
prices listed on your invoice are final.
Quality & Color Discrepancy
We strive to offer high-quality products at competitive prices, but occasionally, unforeseen
quality issues may arise. We provide a 7-day warranty for any such issues. Additionally, please
be aware that product colors may vary slightly due to lighting, screen settings, or graphics.
Size Issues
We recommend consulting our size chart before placing your order. In the case of size
discrepancies, we offer exchanges, but the customer will be responsible for the shipping
charges. If an incorrect item is sent due to our mistake, we will cover the cost of return shipping.
Customer Support
Our Customer Support team is available to assist with your questions and concerns 7 days a
week, from 9:30 A.M. to 9:00 P.M. If you are unable to reach us by phone, please feel free to
contact us through our WhatsApp or Facebook page.